Long wait times mean abandoned calls, lowered customer satisfaction and ultimately lost business. Setting up caller tunes and hold music creates a personable approach to your customers call. Upload your own MP3 files to replace ringing when people call you and set up your own music on hold. There is no additional charge for this service, it is included.
- Select Switchboard.
- Select Advanced.
- Caller Tunes & Hold Music.
- Select options for caller tune sound and volume.
- Click Save settings to update.